The objective of this article is to value the relevance of risk management in supply chains. That is why a group of tools for risk analysis and evaluation were selected and applied in a stakeholder process of a Cuban real estate chain. It was realized using the BestLog case method. The study is classified as qualitative, descriptive and exploratory. It was realized a study of seven tools for the identification of risk with the study of the literature on this subject. The principal results are the identification of the attributes of each tool and the risk matrix of this study case. The theoretical value of this work is the systematization of risk tools, and the practical value is focused on determining actions to mitigate risks in the Cuban case study, and also learning lessons after the initial application of the selected tool.

The objective of this article is to value the relevance of risk management in supply chains. That is why a group of tools for risk analysis and evaluation were selected and applied in a stakeholder process of a Cuban real estate chain. It was realized using the BestLog case method. The study is classified as qualitative, descriptive and exploratory. It was realized a study of seven tools for the identification of risk with the study of the literature on this subject. The principal results are the identification of the attributes of each tool and the risk matrix of this study case. The theoretical value of this work is the systematization of risk tools, and the practical value is focused on determining actions to mitigate risks in the Cuban case study, and also learning lessons after the initial application of the selected tool.

A study was proposed in order to standardize the production processes of safety pants and shirts of a company in the city of Pelileo, Ecuador. A mixed approach was employed for the research: a situational analysis of the production process was conducted for the field study, while the product quality was assessed using a sample of 114 internal and external clients. The process was assessed using the 5M criteria (machines, labor, methods, materials and environment). The findings show that production processes did not meet the quality parameters due to a lack in quality control and insufficient infrastructure. 61 % of clients stated that quality control was lacking. 70 % of participants did not approve of the time allotted to each operator for their activities. It was concluded that it is necessary to develop a quality control procedure in order to ensure the quality of the final product.

A study was proposed in order to standardize the production processes of safety pants and shirts of a company in the city of Pelileo, Ecuador. A mixed approach was employed for the research: a situational analysis of the production process was conducted for the field study, while the product quality was assessed using a sample of 114 internal and external clients. The process was assessed using the 5M criteria (machines, labor, methods, materials and environment). The findings show that production processes did not meet the quality parameters due to a lack in quality control and insufficient infrastructure. 61 % of clients stated that quality control was lacking. 70 % of participants did not approve of the time allotted to each operator for their activities. It was concluded that it is necessary to develop a quality control procedure in order to ensure the quality of the final product.

The management of hospital institutions is becoming more and more complex. The current situation requires abandoning functional management models for operational ones that integrate preventive, curative, and managerial functions efficiently to raise the quality of care. This article analyzes the evolution of process management practices in the administration of hospital services. Bibliographic and documentary review, participatory scientific observation, interviews, and observation of the processes are used to determine key variables for the analysis of models, complemented with a descriptive quantitative bibliometric analysis of the main applications of the functions of operations management in hospital systems. The functions most used in hospital models and their influence on the quality of care processes are determined.

The management of hospital institutions is becoming more and more complex. The current situation requires abandoning functional management models for operational ones that integrate preventive, curative, and managerial functions efficiently to raise the quality of care. This article analyzes the evolution of process management practices in the administration of hospital services. Bibliographic and documentary review, participatory scientific observation, interviews, and observation of the processes are used to determine key variables for the analysis of models, complemented with a descriptive quantitative bibliometric analysis of the main applications of the functions of operations management in hospital systems. The functions most used in hospital models and their influence on the quality of care processes are determined.