The purpose of this study was to determine the level of user satisfaction with nursing care in the hospital medical service of Hospital II-2 Tarapoto. May-July 2013. During the development of pre-professional training was observed that some nurses medical service, have little initiative, interest and professional judgment to provide care to help solve the health problems of the hospitalized person. Is a simple descriptive study cross-sectional with prospective data collection, the sample consisted of 105 patients hospitalized in high process, in the service of medicine, was calculated by probability sampling, having with the average patient population expected in month selected inclusion criteria, with a confidence level of 95%. The technique of data collection was a survey with a structured survey instrument with 25 items with four response alternatives, measuring the level of satisfact...