Objective: The objective of the research was to determine the relationship between expectation and student satisfaction with academic service provided by the Private University of Tacna academic development during 2015. Method: This research is of basic type. The research problem corresponds to a descriptive design - correlational. The research was conducted at the Private University of Tacna in the period of the academic year 2015. Units of study were students of the Private University of Tacna. The population consisted of 5,289 students enrolled in the Private University of Tacna in 6 faculties and 20 runs. The sample consists of 350 students, the calculated sample size table Fisher - Arkin - COLTON a + - 5% margin of error. We worked with the survey as a technique to establish the levels of expectations and satisfaction of students study subjects. The instruments to collect informatio...

Objective: The objective of the research was to determine the relationship between expectation and student satisfaction with academic service provided by the Private University of Tacna academic development during 2015. Method: This research is of basic type. The research problem corresponds to a descriptive design - correlational. The research was conducted at the Private University of Tacna in the period of the academic year 2015. Units of study were students of the Private University of Tacna. The population consisted of 5,289 students enrolled in the Private University of Tacna in 6 faculties and 20 runs. The sample consists of 350 students, the calculated sample size table Fisher - Arkin - COLTON a + - 5% margin of error. We worked with the survey as a technique to establish the levels of expectations and satisfaction of students study subjects. The instruments to collect informatio...

Objective: The objective of the research was to determine the relationship between expectation and student satisfaction with academic service provided by the Private University of Tacna academic development during 2015. Method: This research is of basic type. The research problem corresponds to a descriptive design - correlational. The research was conducted at the Private University of Tacna in the period of the academic year 2015. Units of study were students of the Private University of Tacna. The population consisted of 5,289 students enrolled in the Private University of Tacna in 6 faculties and 20 runs. The sample consists of 350 students, the calculated sample size table Fisher - Arkin - COLTON a + - 5% margin of error. We worked with the survey as a technique to establish the levels of expectations and satisfaction of students study subjects. The instruments to collect informatio...