Gender violence and discrimination against women in Peru persist as a pressing social issue, demanding prioritized attention. Despite ongoing efforts, the prevalence of gender violence remains stubbornly high. A significant challenge in addressing this problem lies in the delayed reporting by victims to authorities or support organizations. On average, victims in Peru take 8 years and 8 months to report their ordeal, influenced by factors like fear of the aggressor, lack of information about available resources, and distrust in the justice system. In response, an integrated system has been developed to facilitate communication and support for victims. Comprising a cloud web platform and a virtual assistant, this system provides a secure and anonymous space for victims to share their concerns. The virtual assistant, or chatbot, serves as an intermediary, aiding victims in expressing their...