The COVID-19 lockdown caused hard time for higher education: unexpected shift to online. This research was conducted among 50 first-year Bachelor’s Degree students and 50 first-year Master’s Degree students of the Faculty of Economics of Taras Shevchenko National University of Kyiv. The objective of the study was to identify the challenges that each focus group faced and students’ satisfaction rate in education under lockdown. Quantitative methods were used for collecting data and Excel tools for processing the results The findings demonstrated relatively average satisfaction rate among the 1st-year Bachelor level students due to a number of factors: lack of self-study skills, lack of background, lack of experience. However, 1st-year Master level students demonstrated relatively high satisfaction rate. The reason for this is that they are quite experienced and competent, therefore,...

The COVID-19 lockdown caused hard time for higher education: unexpected shift to online. This research was conducted among 50 first-year Bachelor’s Degree students and 50 first-year Master’s Degree students of the Faculty of Economics of Taras Shevchenko National University of Kyiv. The objective of the study was to identify the challenges that each focus group faced and students’ satisfaction rate in education under lockdown. Quantitative methods were used for collecting data and Excel tools for processing the results The findings demonstrated relatively average satisfaction rate among the 1st-year Bachelor level students due to a number of factors: lack of self-study skills, lack of background, lack of experience. However, 1st-year Master level students demonstrated relatively high satisfaction rate. The reason for this is that they are quite experienced and competent, therefore,...