ABSTRACT Administrative management in technological higher education institutions is of utmost importance to achieve their strategic objectives, one of the most important processes is the generation of class schedules, in this process the complexity varies according to the number of classes that are taught , the semesters of each degree that is opened and the number of classrooms available. The present research work was carried out with the aim of determining the influence of the genetic algorithm in improving the allocation of schedules at the John A. Mackay Higher Education Institution during the year 2019. The type of study was pre-experimental; with a sample of 2 technical professional careers of the institution and considering 3 factors within the process, which were time, cost and results. The genetic algorithm was implemented with the SCRUM software development methodology, its ma...