ELOR SA, through the planning, management and regulation management, through the head of information and communication technologies, identified the need to develop a computer system that allows the loading and processing of technical commercial information and result in the reports of the annexes 1 and 2 of the manual for preparing the power balance factor and monthly energy balance, with which the cost is minimized, thus overcoming the problem of compiling the physical files, or in spreadsheets, registered by the technicians in charge of supervise the operation of the transformation plants. The question is what is the effect of the development and implementation of a computer system in the preparation of reports of the power balance factor and energy balance ELOR 2021? The objective was to determine said effect, for this the specific objectives are to evaluate before and after the imple...