The complexity of the contemporary work environment has compelled organizations to adopt flexible work arrangements to enhance employee performance and satisfaction. Accordingly, this paper examines the implementation of employee flexibility and its effect on work quality. Specifically, it explores the impact of versatility, multitasking, and rapid response time on work quality. A survey research design was employed, targeting a population of 1,621 employees from selected manufacturing industries in Southwestern Nigeria. A scientifically determined sample size of 318 participants was selected, and a structured questionnaire was administered to them. The collected data were analyzed using partial least squares structural equation modeling (PLS-SEM). Findings reveal that multitasking exerts the strongest influence on work quality, followed by quick response time and versatility. The study ...

The complexity of the contemporary work environment has compelled organizations to adopt flexible work arrangements to enhance employee performance and satisfaction. Accordingly, this paper examines the implementation of employee flexibility and its effect on work quality. Specifically, it explores the impact of versatility, multitasking, and rapid response time on work quality. A survey research design was employed, targeting a population of 1,621 employees from selected manufacturing industries in Southwestern Nigeria. A scientifically determined sample size of 318 participants was selected, and a structured questionnaire was administered to them. The collected data were analyzed using partial least squares structural equation modeling (PLS-SEM). Findings reveal that multitasking exerts the strongest influence on work quality, followed by quick response time and versatility. The study ...