Higher education sectors have experienced high levels of competence. In this scenario, some universities have responded through the offer of studies in non-traditional modality (distance). Various scales have been proposed to measure the quality of service in higher education, but few studies have focused on distance modality (non-traditional modality). This is relevant, since distance higher education has characteristics that differentiate it from higher education in traditional modality (presential). Given this, this research focuses on the proposal, development and validation of a scale of service quality measurement in distance higher education, which is called “Distance Higher Education Service Quality Service” (DIHESQ). A three-stage methodology is applied. First, the DIHESQ measurement scale is proposed ensuring its content validity, later the analysis of unidimensionality is ...

Medición del trabajo decente en las cooperativas de autogestión: aplicación en Costa Rica   Costa Rica is a country with extensive experience in the development of cooperatives, which have occupied an important place in the development strategies of the country, generating a significant volume and diversity of initiatives. Historically, cooperatives have had an impact on human development through the generation of employment and reduction of poverty and inequality. On the other hand, the concept of decent work is an integral approach to work, so that promoting it also means changing the way the global economy works, so that its benefits reach more and more people. The objective of this article is the measurement of the variable of decent work in Costa Rican self-management cooperatives.