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tesis de grado
This thesis deals with the study of the operations management of the company Industria de la Hebilla S.A.C. to improve the company's performance through the implementation of a continuous improvement system. The current state of the organization is taken as the basis for analysis, as well as information obtained about other competing businesses to carry out a deeper study that includes different realities and proposes solutions to problems that could occur in this type of company. In the study, the knowledge acquired in different courses taken during the university career was applied, integrating tools to carry out a powerful analysis and proposal. The proposed improvement system, although it was developed for a particular company, can be adapted and applied in others of the same line or a similar one that seek to better manage their operations, integrating processes and establishing mor...