The objective of this study was to identify the most relevant motivating factors for workers in production and service companies. The research design was exploratory and descriptive. The sample consisted of 1,214 workers from production and service companies in Metropolitan Lima. The instrument used for the evaluation was the J & F Test - Labor Motivation (Arana, 2017) which has a reliability of 0.88. The results show that the most relevant motivational factors for workers are: growth, salary, recognition, responsibility, achievement and other factors such as: work itself, the relationship with the boss and relations with colleagues. Consequently, it is concluded that, developing internal factors is the most relevant for workers when it comes to identifying their motivations in the company, even above external factors.

El presente estudio tuvo como objetivo identificar a los factores motivadores de mayor relevancia para los trabajadores en las empresas de producción y de servicio. El diseño de investigación fue el exploratorio y descriptivo. La muestra estuvo conformada por 1,214 trabajadores de empresas de producción y de servicio de Lima Metropolitana. El instrumento utilizado para la evaluación fue el Test J&F – Motivación Laboral (Arana, 2017) el cual presenta una confiabilidad de 0.88. Los resultados evidencian que los factores motivacionales más relevantes para los trabajadores son: el crecimiento, el sueldo, el reconocimiento, la responsabilidad, el logro y le siguen otros factores como: el trabajo mismo, la relación con el jefe y las relaciones con los compañeros. En consecuencia, se concluye que, desarrollar los factores internos son los más relevantes para los trabajadores a l...

The purpose of this article was the design and construction of an instrument (test) to evaluate the potential of workers’ managerial skills, considering the dimensions: development of self-knowledge, stress management and well-being, creative problem solving, management of conflict, worker motivation, supportive communication, gaining power and influence, building effective teams, leading positive change, and empowerment and delegation. The research is instrumental, with a quantitative approach, a non-experimental cross-sectional design and a descriptive level. The 50 items of the instrument under construction were subjected to Expert Judgment and the average value of the Aiken Coefficient V = 0.962 was obtained, which indicates high content validity. In the Item correlation - Total correlation of corrected items, values between 0.40 and 0.69 were obtained, meaning that the test has in...