1
tesis de grado
Publicado 2012
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This study entitled "Nursing Care Quality and User Satisfaction Level Servicio Senior Hospital Medical Hospital II-2 MINSA Tarapoto. August- December 2011", aimed to: Determine the relations hipbetween the quality of nursing care and the level of user satisfaction elderly Medicina del Area Hospital Hospital II-2 MINSA Tarapoto, in the same way was raised Identify the quality of nursing care that is provided in the medical service of this institution, and the level of user satisfaction with respect toelderly nursing care receivedin the service e and ultimately identify the dimension of nursing care greater satisfaction withol deruserperceives Servicio Hospital Medical Hospital II-2 MINSA Tarapoto. The research is quantitative aqualitative approachis developed under the descriptive designas a strategyto determinethe relation shipbetween the quality ofnursing careand the level ofuser satisf...