Rooms Division Management - HO114 - 202101

• Autor: Chue Rosell, Gonzalo Rafael
• Formato: informe técnico
• Fecha de Publicación: 2021
• Institución: Universidad Peruana de Ciencias Aplicadas
• Repositorio: UPC-Institucional
• Lenguaje: español
• OAI Identifier: oai:repositorioacademico.upc.edu.pe:10757/663844
• Enlace del recurso: http://hdl.handle.net/10757/663844
• Nivel de acceso: acceso abierto
• Materia: HO114

It is a Hospitality and Administration program-specific course of a theoretical and practical nature, aimed at six- term students. The course brings together and focuses on the key concept of Revenue Management, and then relates it to other managerial tools. Particular emphasis is on performance at the level of finance, the guest- service encounter, Strategic and Operation Planning , and understanding consumer behavior. The aim of this course is to further develop the students understanding of managerial and operational practices within a Rooms Division department, to the students will develop Business Decisions, manage Vital information , Planning and Design of Hospitality Projects and customer service program learning outcome (level 2).