The stress from my tour leading job: Differences between genders

Descripción del Articulo

El texto completo de este trabajo no está disponible en el Repositorio Académico UPC por restricciones de la casa editorial donde ha sido publicado.
Detalles Bibliográficos
Autores: Carrillo, Brendali, Barbieri, Carla, Knollenberg, Whitney, Edwards, Michael B.
Formato: artículo
Fecha de Publicación:2020
Institución:Universidad Peruana de Ciencias Aplicadas
Repositorio:UPC-Institucional
Lenguaje:inglés
OAI Identifier:oai:repositorioacademico.upc.edu.pe:10757/656727
Enlace del recurso:http://hdl.handle.net/10757/656727
Nivel de acceso:acceso embargado
Materia:Gender
Job stress
Tour guide
Tour leader
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dc.title.es_PE.fl_str_mv The stress from my tour leading job: Differences between genders
title The stress from my tour leading job: Differences between genders
spellingShingle The stress from my tour leading job: Differences between genders
Carrillo, Brendali
Gender
Job stress
Tour guide
Tour leader
title_short The stress from my tour leading job: Differences between genders
title_full The stress from my tour leading job: Differences between genders
title_fullStr The stress from my tour leading job: Differences between genders
title_full_unstemmed The stress from my tour leading job: Differences between genders
title_sort The stress from my tour leading job: Differences between genders
author Carrillo, Brendali
author_facet Carrillo, Brendali
Barbieri, Carla
Knollenberg, Whitney
Edwards, Michael B.
author_role author
author2 Barbieri, Carla
Knollenberg, Whitney
Edwards, Michael B.
author2_role author
author
author
dc.contributor.author.fl_str_mv Carrillo, Brendali
Barbieri, Carla
Knollenberg, Whitney
Edwards, Michael B.
dc.subject.es_PE.fl_str_mv Gender
Job stress
Tour guide
Tour leader
topic Gender
Job stress
Tour guide
Tour leader
description El texto completo de este trabajo no está disponible en el Repositorio Académico UPC por restricciones de la casa editorial donde ha sido publicado.
publishDate 2020
dc.date.accessioned.none.fl_str_mv 2021-07-14T14:06:18Z
dc.date.available.none.fl_str_mv 2021-07-14T14:06:18Z
dc.date.issued.fl_str_mv 2020-09-01
dc.type.es_PE.fl_str_mv info:eu-repo/semantics/article
Other
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dc.identifier.issn.none.fl_str_mv 14476770
dc.identifier.doi.none.fl_str_mv 10.1016/j.jhtm.2020.06.013
dc.identifier.uri.none.fl_str_mv http://hdl.handle.net/10757/656727
dc.identifier.eissn.none.fl_str_mv 18395260
dc.identifier.journal.es_PE.fl_str_mv Journal of Hospitality and Tourism Management
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dc.identifier.isni.none.fl_str_mv 0000 0001 2196 144X
identifier_str_mv 14476770
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dc.language.iso.es_PE.fl_str_mv eng
language eng
dc.relation.url.es_PE.fl_str_mv https://www.sciencedirect.com/science/article/abs/pii/S1447677020301662
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dc.format.es_PE.fl_str_mv application/html
dc.publisher.es_PE.fl_str_mv Elsevier Ltd
dc.source.es_PE.fl_str_mv Universidad Peruana de Ciencias Aplicadas (UPC)
Repositorio Académico - UPC
dc.source.none.fl_str_mv reponame:UPC-Institucional
instname:Universidad Peruana de Ciencias Aplicadas
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dc.source.journaltitle.none.fl_str_mv Journal of Hospitality and Tourism Management
dc.source.volume.none.fl_str_mv 44
dc.source.beginpage.none.fl_str_mv 211
dc.source.endpage.none.fl_str_mv 214
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spelling 6dd6b363b32a9c81ec9048a62180daf23007c3f37eec04110a3666f7cf769162b7c3005e822b8f94794fbf8e21ce60575609f4300edc85232475beefedc1326f1354ca39f300Carrillo, BrendaliBarbieri, CarlaKnollenberg, WhitneyEdwards, Michael B.2021-07-14T14:06:18Z2021-07-14T14:06:18Z2020-09-011447677010.1016/j.jhtm.2020.06.013http://hdl.handle.net/10757/65672718395260Journal of Hospitality and Tourism Management2-s2.0-85088369422SCOPUS_ID:85088369422S14476770203016620000 0001 2196 144XEl texto completo de este trabajo no está disponible en el Repositorio Académico UPC por restricciones de la casa editorial donde ha sido publicado.This study compared job stressors between female and male Tour Leaders (TLs) operating in South America, mainly Peru and Bolivia. In 2017, 82 TLs were surveyed about their level of stress on 30 items representing four sources of job stress: job roles, nature of the job, tourists’ attitudes and behaviors, and external factors. Statistical tests determined that female TLs perceive higher levels of stress from sexual harassment, natural disasters, facilitating the tourists-locals interaction, having limited free time during trips and constant packing/unpacking. Male TLs reported higher levels of stress when tourists supersede their authority. These results indicate the need to amend policy and managerial guidelines to increase gender equity in the tour leading profession.Revisión por paresapplication/htmlengElsevier Ltdhttps://www.sciencedirect.com/science/article/abs/pii/S1447677020301662info:eu-repo/semantics/embargoedAccessUniversidad Peruana de Ciencias Aplicadas (UPC)Repositorio Académico - UPCJournal of Hospitality and Tourism Management44211214reponame:UPC-Institucionalinstname:Universidad Peruana de Ciencias Aplicadasinstacron:UPCGenderJob stressTour guideTour leaderThe stress from my tour leading job: Differences between gendersinfo:eu-repo/semantics/articleOtherTEXT2090-09-3010.1016j.jhtm.2020.06.013.pdf.txt10.1016j.jhtm.2020.06.013.pdf.txtExtracted texttext/plain8597https://repositorioacademico.upc.edu.pe/bitstream/10757/656727/4/10.1016j.jhtm.2020.06.013.pdf.txt9fe12c2ec4e5fbafd6b90d5bae048c65MD54falseORIGINAL2090-09-3010.1016j.jhtm.2020.06.013.pdf10.1016j.jhtm.2020.06.013.pdfEmbargo por publicación en revista indexadaapplication/pdf1225620https://repositorioacademico.upc.edu.pe/bitstream/10757/656727/3/10.1016j.jhtm.2020.06.013.pdfcae90e69ac2263a21e2610d47c6c3ee7MD53trueTHUMBNAILelsevier-thumbnail.pngapplication/octet-stream63777https://repositorioacademico.upc.edu.pe/bitstream/10757/656727/2/elsevier-thumbnail.pngfa305e736308e01457f13a83a8ff29ecMD52false2090-09-3010.1016j.jhtm.2020.06.013.pdf.jpg10.1016j.jhtm.2020.06.013.pdf.jpgGenerated Thumbnailimage/jpeg103025https://repositorioacademico.upc.edu.pe/bitstream/10757/656727/5/10.1016j.jhtm.2020.06.013.pdf.jpg6fab251eba92f1583d0adc138fd5372cMD55falseLICENSElicense.txtlicense.txttext/plain; charset=utf-81748https://repositorioacademico.upc.edu.pe/bitstream/10757/656727/1/license.txt8a4605be74aa9ea9d79846c1fba20a33MD51false10757/656727oai:repositorioacademico.upc.edu.pe:10757/6567272022-07-10 05:37:16.479Repositorio académico upcupc@openrepository.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The stress from my tour leading job: Differences between genders
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