Modelo estructural de las competencias profesionales del catedrático para mejorar la calidad de servicios

• Autor: Limaymanta Álvarez, Cesar Halley
• Formato: artículo
• Fecha de Publicación: 2014
• Institución: Universidad Peruana de Ciencias Aplicadas
• Repositorio: UPC-Institucional
• Lenguaje: español
• OAI Identifier: oai:repositorioacademico.upc.edu.pe:10757/325077
• Enlace del recurso: http://hdl.handle.net/10757/325077
• Nivel de acceso: acceso abierto
• Materia: Competencias Profesionales; Psicometría; Catedrático; Constructo; Professional Skills; Psychometrics; Professor; Construct

This study investigates the 4 dimentions o model of the university professor skills (ability, empathy, wisdom and security) adapted to the Peruvian context, particularly the city of Lima, using a second order Confirmatory Factor Analysis as a case of a model covariance structure (SEM). The model was used to test the research hypothesis of this study. The study was conducted at at the Faculty of Administrative Sciences of a public university in Lima, through a sample of 195 randomly selected participants. The results support the idea that the professor’s skills are directly related to your: competence, empathy, wisdom and safety and has the folllwing corresponding coefficients of 0.86, 0.86, 0.84 and 0.78 with significance 1 %. The model proposed in this research also meets the psychometric properties, i.e. it has an internal consistency of 0.79 and complies with the evidence of construct validity with a RMSEA index of 0.93 and GFI index of 0.054, which are the appropriate indexes. Therefore, this study provides a model for academics who are seeking to improve their performance.