Análisis de los estilos de liderazgo de los colaboradores de Scotiabank de la ciudad de Iquitos, año 2020

• Autor: Guevara Garcia, Cissella Itzell
• Formato: tesis de grado
• Fecha de Publicación: 2021
• Institución: Universidad Nacional De La Amazonía Peruana
• Repositorio: UNAPIquitos-Institucional
• Lenguaje: español
• OAI Identifier: oai:repositorio.unapiquitos.edu.pe:20.500.12737/7744
• Enlace del recurso: https://hdl.handle.net/20.500.12737/7744
• Nivel de acceso: acceso abierto
• Materia: Liderazgo; Comportamiento organizacional; Instituciones financieras; http://purl.org/pe-repo/ocde/ford#5.02.04

The objective of the research was to describe the influence of leadership styles on Scotiabank employees in the city of Iquitos, year 2020. The methodology was quantitative, with a non-experimental, cross-sectional descriptive research design. The population and sample consisted of 35 employees of Scotiabank from the City of Iquitos, period 2020, being a non-probabilistic sampling. The survey technique was applied, a 21-question questionnaire was used as an instrument for collecting the information for the variable under study, structured leadership style in the dimensions: transformational leadership and transactional leadership using a Likert-type scale. The result of the descriptive analysis of the transformational leadership dimension is characterized by an influence by an idealized, inspirational and motivational change, being 71% high level transformational leadership, 29% moderate level and 0% low level. In the transactional leadership dimension, it is characterized by an influence motivated by exchange or reward between the leader and followers, being a transactional leadership of a high level of 40%, 57% of a moderate level and only 3% of a low level. We conclude that the diagnosis percentage is that 63% are influenced by a transformational leadership style based on idealized, inspirational and motivational influence and 37% by a transactional leadership style based on an influence of exchange and reward.