Mejora del proceso de planificación del despacho en la empresa Unión de Concreteras

Descripción del Articulo

The company wonders how to increase its participation in the medium-sized segment of the market of the concrete mixed in Lima. The organization has not designed the channels to attend to this segment of an efficient way. The company was focused in the big and very big clients, relegating the attenti...

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Detalles Bibliográficos
Autor: Manco Osorio, Jorge Luis
Formato: tesis de grado
Fecha de Publicación:2016
Institución:Universidad de Lima
Repositorio:ULIMA-Institucional
Lenguaje:español
OAI Identifier:oai:repositorio.ulima.edu.pe:20.500.12724/3494
Enlace del recurso:https://hdl.handle.net/20.500.12724/3494
http://doi.org/10.26439/ulima.tesis/3494
Nivel de acceso:acceso abierto
Materia:Concrete companies
Consumer satisfaction
Empresas concreteras
Satisfacción del cliente
https://purl.org/pe-repo/ocde/ford#2.11.04
Descripción
Sumario:The company wonders how to increase its participation in the medium-sized segment of the market of the concrete mixed in Lima. The organization has not designed the channels to attend to this segment of an efficient way. The company was focused in the big and very big clients, relegating the attention of the medium-sized clients while the competition is positioned like an alternative of low cost in this segment, growing and becoming stronger last years due to the real estate boom that caused the development of numerous clients of this type.
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