The communication of the nursing professional with patients hospitalized for COVID-19 in a public hospital in Chiclayo, 2021

• Autores: Pacheco Sanchez, Patricia Beatriz, Saavedra Covarrubia, Mirian Elena
• Formato: artículo
• Fecha de Publicación: 2022
• Institución: Universidad Católica Santo Toribio de Mogrovejo
• Repositorio: Revistas - Universidad Católica Santo Toribio de Mogrovejo
• Lenguaje: español
• OAI Identifier: oai:revistasusat:article/730
• Enlace del recurso: https://revistas.usat.edu.pe/index.php/cietna/article/view/730
• Nivel de acceso: acceso abierto
• Materia: Communication (D003142); Nursing (D009729); Patients (D010361); COVID-19 (D018352); Comunicación (D003142); Enfermería (D009729); Pacientes (D010361)

Objective: Describe, analyze and understand the communication of the nursing professional with patients hospitalized for COVID-19 in a public hospital in Chiclayo, 2021. Method: Qualitative research, with a descriptive approach. The population was made up of 14 nursing professionals who work in the COVID area of the Lambayeque Regional Hospital; the sample was determined by saturation and redundancy criteria and non-probabilistic snowball sampling. For data collection, the semi-structured online interview was used, which was validated by expert judgment and subjected to a pilot test. The data were analyzed through thematic analysis; respecting ethical criteria and scientific rigor. Main results: The following categories were obtained: 1) Barriers that interfere in the communication of the nurse with the patient with COVID-19, 2) Repercussion of the emotional state in the communication between the nurse and patient with COVID-19, 3) Strategies to improve the communication with the COVID-19 patient and family. Overall conclusion: The use of personal protective equipment by the nurse is a barrier to communication with the patient with COVID-19; It is also evident that the patient is afraid of the disease and the nursing professionals fear contagion, which is why communication is distant.