Review of the process of IT operations for a health services company

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The objective of this research is to perform the evaluation of the General IT Controls in Operations Management implemented by the systems management of a health services company, to determine if the established controls can reduce the potential risks to acceptable levels , based on good practices t...

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Detalles Bibliográficos
Autor: Flores Masías, Edward José
Formato: artículo
Fecha de Publicación:2019
Institución:Universidad Nacional Federico Villarreal
Repositorio:Revistas - Universidad Nacional Federico Villarreal
Lenguaje:español
OAI Identifier:oai:ojs2.revistas.unfv.edu.pe:article/823
Enlace del recurso:https://revistas.unfv.edu.pe/RCV/article/view/823
Nivel de acceso:acceso abierto
Materia:COBIT 5
Auditoría de TI
Gestión de Operaciones
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spelling Review of the process of IT operations for a health services companyRevisión del proceso de operaciones de TI para una empresa de servicios de saludFlores Masías, Edward JoséCOBIT 5Auditoría de TIGestión de OperacionesThe objective of this research is to perform the evaluation of the General IT Controls in Operations Management implemented by the systems management of a health services company, to determine if the established controls can reduce the potential risks to acceptable levels , based on good practices that exist in the framework of COBIT 5 work and aimed at measuring the degree of confidence of controls in systems that affect financial statements within a company. In the detailed description of the review structure, the corresponding processes were evaluated and opportunities for improvement were identified. Finally, based on the analysis performed and the results obtained, necessary recommendations will be provided, so that the company can solve the problems encountered in order to improve profitability, in the audit carried out on information security and the efficiency of the systems analyzed.El objetivo de la presente investigación consiste en realizar la evaluación de los Controles Generales de TI en la Gestión de Operaciones implementados por la gerencia de sistemas de una empresa de servicios de salud, para determinar si los controles establecidos pueden reducir los riesgos potenciales a niveles aceptables, basándose en las buenas prácticas que existen en el marco de trabajo de COBIT 5 y orientadas a medir el grado de confianza de los controles en los sistemas que afectan a los estados financieros dentro de una compañía. En la descripción detallada de la estructura de revisión se evaluaron los procesos correspondientes y se identificaron las oportunidades de mejora. Finalmente, en base al análisis realizado y a los resultados obtenidos, se brindarán recomendaciones necesarias, para que la compañía pueda solucionar los problemas encontrados con el fin de mejorar la rentabilidad, en la auditoría realizada de seguridad de la información y la eficiencia de los sistemas analizados. ABSTRACT The objective of this research is to perform the evaluation of the General IT Controls in Operations Management implemented by the systems management of a health services company, to determine if the established controls can reduce the potential risks to acceptable levels , based on good practices that exist in the framework of COBIT 5 work and aimed at measuring the degree of confidence of controls in systems that affect financial statements within a company. In the detailed description of the review structure, the corresponding processes were evaluated and opportunities for improvement were identified. Finally, based on the analysis performed and the results obtained, necessary recommendations will be provided, so that the company can solve the problems encountered in order to improve profitability, in the audit carried out on information security and the efficiency of the systems analyzed. Keywords: COBIT 5, IT Audit, Operations Management.  Universidad Nacional Federico Villarreal2019-10-12info:eu-repo/semantics/articleinfo:eu-repo/semantics/publishedVersionapplication/pdftext/htmlapplication/epub+ziptext/xmlhttps://revistas.unfv.edu.pe/RCV/article/view/823Cátedra Villarreal; Vol. 7 No. 2 (2019): Cátedra Villarreal; 116-125Cátedra Villarreal; Vol. 7 Núm. 2 (2019): Cátedra Villarreal; 116-1252311-22122310-4767reponame:Revistas - Universidad Nacional Federico Villarrealinstname:Universidad Nacional Federico Villarrealinstacron:UNFVspahttps://revistas.unfv.edu.pe/RCV/article/view/823/1886https://revistas.unfv.edu.pe/RCV/article/view/823/1384https://revistas.unfv.edu.pe/RCV/article/view/823/1385https://revistas.unfv.edu.pe/RCV/article/view/823/2011Derechos de autor 2020 Cátedra Villarrealhttps://creativecommons.org/licenses/by/4.0info:eu-repo/semantics/openAccessoai:ojs2.revistas.unfv.edu.pe:article/8232021-05-06T05:55:05Z
dc.title.none.fl_str_mv Review of the process of IT operations for a health services company
Revisión del proceso de operaciones de TI para una empresa de servicios de salud
title Review of the process of IT operations for a health services company
spellingShingle Review of the process of IT operations for a health services company
Flores Masías, Edward José
COBIT 5
Auditoría de TI
Gestión de Operaciones
title_short Review of the process of IT operations for a health services company
title_full Review of the process of IT operations for a health services company
title_fullStr Review of the process of IT operations for a health services company
title_full_unstemmed Review of the process of IT operations for a health services company
title_sort Review of the process of IT operations for a health services company
dc.creator.none.fl_str_mv Flores Masías, Edward José
author Flores Masías, Edward José
author_facet Flores Masías, Edward José
author_role author
dc.subject.none.fl_str_mv COBIT 5
Auditoría de TI
Gestión de Operaciones
topic COBIT 5
Auditoría de TI
Gestión de Operaciones
description The objective of this research is to perform the evaluation of the General IT Controls in Operations Management implemented by the systems management of a health services company, to determine if the established controls can reduce the potential risks to acceptable levels , based on good practices that exist in the framework of COBIT 5 work and aimed at measuring the degree of confidence of controls in systems that affect financial statements within a company. In the detailed description of the review structure, the corresponding processes were evaluated and opportunities for improvement were identified. Finally, based on the analysis performed and the results obtained, necessary recommendations will be provided, so that the company can solve the problems encountered in order to improve profitability, in the audit carried out on information security and the efficiency of the systems analyzed.
publishDate 2019
dc.date.none.fl_str_mv 2019-10-12
dc.type.none.fl_str_mv info:eu-repo/semantics/article
info:eu-repo/semantics/publishedVersion
format article
status_str publishedVersion
dc.identifier.none.fl_str_mv https://revistas.unfv.edu.pe/RCV/article/view/823
url https://revistas.unfv.edu.pe/RCV/article/view/823
dc.language.none.fl_str_mv spa
language spa
dc.relation.none.fl_str_mv https://revistas.unfv.edu.pe/RCV/article/view/823/1886
https://revistas.unfv.edu.pe/RCV/article/view/823/1384
https://revistas.unfv.edu.pe/RCV/article/view/823/1385
https://revistas.unfv.edu.pe/RCV/article/view/823/2011
dc.rights.none.fl_str_mv Derechos de autor 2020 Cátedra Villarreal
https://creativecommons.org/licenses/by/4.0
info:eu-repo/semantics/openAccess
rights_invalid_str_mv Derechos de autor 2020 Cátedra Villarreal
https://creativecommons.org/licenses/by/4.0
eu_rights_str_mv openAccess
dc.format.none.fl_str_mv application/pdf
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application/epub+zip
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dc.publisher.none.fl_str_mv Universidad Nacional Federico Villarreal
publisher.none.fl_str_mv Universidad Nacional Federico Villarreal
dc.source.none.fl_str_mv Cátedra Villarreal; Vol. 7 No. 2 (2019): Cátedra Villarreal; 116-125
Cátedra Villarreal; Vol. 7 Núm. 2 (2019): Cátedra Villarreal; 116-125
2311-2212
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