How do Peruvian fintech innovate? An approach from a multiple case study

• Autores: Palomino Barchi, Gianella Judith, Velásquez, Vanessa, Marcos Quispe, Katharine Cledia, Seclen Luna, Jean Pierre
• Formato: artículo
• Fecha de Publicación: 2019
• Institución: Pontificia Universidad Católica del Perú
• Repositorio: Revistas - Pontificia Universidad Católica del Perú
• Lenguaje: español
• OAI Identifier: oai:revistaspuc:article/21114
• Enlace del recurso: http://revistas.pucp.edu.pe/index.php/360gestion/article/view/21114
• Nivel de acceso: acceso abierto
• Materia: fintech; innovation; innovation management; innovation process; innovación; gestión de la innovación; proceso de innovación

Fintech is a type of startup with a disruptive business model that provides digital financial services. One of its main competitive advantages is that they continually  innovate, which is why the management of the resulting innovation relevant to them. In Peru, although the fintech ecosystem is growing, there are no empirical studies dealing with innovation in fintech. This article contributes to the knowledge of fintech and analyzes the management of its innovation processes by identifying key enablers and practices of the process. For this, a multiple case study of six fintech winners of the Startup Peru contest was carried out. The findings we have, due to the iterative and agile nature of fintech startups, some do not have a process of systematized innovation; however, there are key enablers and practices for managing the innovation process that allowthem to successfully launch new services to the market.