Vincent, C., Kumar, M., & Suggu, S. (2012). Adapting Fuzzy Linguistic SERVQUAL Model: A comparative analysis of bank services in Malaysia.
Citación estilo ChicagoVincent, Charles, Mukesh Kumar, y Srinivas Suggu. Adapting Fuzzy Linguistic SERVQUAL Model: A Comparative Analysis of Bank Services in Malaysia. 2012.
Cita MLAVincent, Charles, Mukesh Kumar, y Srinivas Suggu. Adapting Fuzzy Linguistic SERVQUAL Model: A Comparative Analysis of Bank Services in Malaysia. 2012.
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