Cita APA

Mauricio Saavedra, K. M., Lulichac Ramos, G. M. F., & Mendoza de los Santos, A. C. (2025). Systematic evaluation of the operational effectiveness and user experience of generative chatbots in ITSM platforms.

Citación estilo Chicago

Mauricio Saavedra, Kelita Marilu, Guliana María Fernanda Lulichac Ramos, y Alberto Carlos Mendoza de los Santos. Systematic Evaluation of the Operational Effectiveness and User Experience of Generative Chatbots in ITSM Platforms. 2025.

Cita MLA

Mauricio Saavedra, Kelita Marilu, Guliana María Fernanda Lulichac Ramos, y Alberto Carlos Mendoza de los Santos. Systematic Evaluation of the Operational Effectiveness and User Experience of Generative Chatbots in ITSM Platforms. 2025.