Casazola Cruz, O. D., Alfaro Mariño, G., Burgos Tejada, J., & Ramos More, O. A. (2021). Perceived usability of chatbots on customer service in organizations: A review of the literature.
Citación estilo ChicagoCasazola Cruz, Oswaldo Daniel, Gianfranco Alfaro Mariño, Jaime Burgos Tejada, y Omar Augusto Ramos More. Perceived Usability of Chatbots On Customer Service in Organizations: A Review of the Literature. 2021.
Cita MLACasazola Cruz, Oswaldo Daniel, Gianfranco Alfaro Mariño, Jaime Burgos Tejada, y Omar Augusto Ramos More. Perceived Usability of Chatbots On Customer Service in Organizations: A Review of the Literature. 2021.