Urban social conflicts in Lima: the centrality of communication in conflicts around the residential neighborhood character

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  • This study was based on the analysis of three short cases of conflicts where the residential neighborhood character of an area was affected due to projects conducted by local governments or companies which sought to intensify and diversify the use of the urban space. The primary parties involved in...

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Main Author: Macassi Lavander, Sandro; Pontificia Universidad Católica del Perú (Perú)
Format: Artículo
Language: spa
Published: 2019
Subjects:
Online Access: http://revistas.ulima.edu.pe/index.php/contratexto/article/view/3893
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spelling Urban social conflicts in Lima: the centrality of communication in conflicts around the residential neighborhood characterConflictos sociales urbanos en Lima: la centralidad de la comunicación en las disputas en torno a la residencialidadMacassi Lavander, Sandro; Pontificia Universidad Católica del Perú (Perú)communication and conflicts; conflict transformation; urban conflictsCiencias socialescomunicación y conflictos; transformación de conflictos; conflictos urbanosThis study was based on the analysis of three short cases of conflicts where the residential neighborhood character of an area was affected due to projects conducted by local governments or companies which sought to intensify and diversify the use of the urban space. The primary parties involved in the conflict were interviewed and secondary data was analyzed. Additionally, secondary journalistic sources, social media and official publications were reviewed to build the cases. The groups of residents used digital media to generate internal cohesion, implement early warning systems and spread their points of view. Local governments showed a lack of communicative strategies to ease the conflict or build trust. Instead, priority was given to a confrontational and non-transparent strategy that increased polarization and opposition. The communicative repertoires used by residents and authorities focused on strengthening their points of view and power in the conflict, aiming to have an impact on other actors to get greater public support for their cause. Furthermore, the communication resources used to build bridges, and generate rapprochement and dialogue were poor. Refocusing on the communication dimension for managing urban conflicts is needed especially from the government side.Este estudio se basó en el análisis de tres short cases sobre conflictos en que los vecinos eran afectados en su residencialidad debido a proyectos de gobiernos locales o empresas que buscaban intensificar y diversificar el uso del espacio urbano. Se entrevistó a las partes primarias involucradas en la disputa y se revisó información secundaria; además se hizo una revisión de fuentes secundarias periodísticas, medios sociales y publicaciones oficiales para cons­truir los casos. Los grupos de residentes emplearon medios digitales para generar cohesión interna, implementar sistemas de alerta temprana y difundir sus posiciones. Los gobiernos locales evidenciaron una carencia de estrategias comunicativas para distender el conflicto o construir confianza; en cambio se priorizó una estrategia de confrontación, poco transparente, que acrecentó la polarización y la oposición. Los repertorios comunicativos empleados por residentes y autoridades se concentraron en fortalecer su posición y poder en el conflicto, buscando impactar en otros actores para tener un mayor respaldo público a sus causas. Por otro lado, fueron escasos los recursos comunica­tivos empleados para construir puentes, generar acercamientos y procesos de diálogo. Hace falta reenfocar la dimensión comunicativa en la gestión de los conflictos urbanos, especialmente desde la acción gubernamental.Universidad de Lima. Facultad de Comunicación2019-05-22info:eu-repo/semantics/articleinfo:eu-repo/semantics/publishedVersionEvaluado por paresapplication/pdfapplication/epub+ziphttp://revistas.ulima.edu.pe/index.php/contratexto/article/view/389310.26439/contratexto2019.n031.3893Contratexto; núm. 031 (2019); 159-178Contratexto; núm. 031 (2019); 159-1781993-49041025-994510.26439/contratexto2019.n031reponame:ULIMA-Revistasinstname:Universidad de Limainstacron:ULIMAspahttp://revistas.ulima.edu.pe/index.php/contratexto/article/view/3893/3881http://revistas.ulima.edu.pe/index.php/contratexto/article/view/3893/3928Copyright (c) 2019 Contratextoinfo:eu-repo/semantics/openAccess2019-07-21T16:00:44Zmail@mail.com -
dc.title.none.fl_str_mv Urban social conflicts in Lima: the centrality of communication in conflicts around the residential neighborhood character
Conflictos sociales urbanos en Lima: la centralidad de la comunicación en las disputas en torno a la residencialidad
title Urban social conflicts in Lima: the centrality of communication in conflicts around the residential neighborhood character
spellingShingle Urban social conflicts in Lima: the centrality of communication in conflicts around the residential neighborhood character
Macassi Lavander, Sandro; Pontificia Universidad Católica del Perú (Perú)
communication and conflicts; conflict transformation; urban conflicts
Ciencias sociales
comunicación y conflictos; transformación de conflictos; conflictos urbanos
title_short Urban social conflicts in Lima: the centrality of communication in conflicts around the residential neighborhood character
title_full Urban social conflicts in Lima: the centrality of communication in conflicts around the residential neighborhood character
title_fullStr Urban social conflicts in Lima: the centrality of communication in conflicts around the residential neighborhood character
title_full_unstemmed Urban social conflicts in Lima: the centrality of communication in conflicts around the residential neighborhood character
title_sort Urban social conflicts in Lima: the centrality of communication in conflicts around the residential neighborhood character
dc.creator.none.fl_str_mv Macassi Lavander, Sandro; Pontificia Universidad Católica del Perú (Perú)
author Macassi Lavander, Sandro; Pontificia Universidad Católica del Perú (Perú)
author_facet Macassi Lavander, Sandro; Pontificia Universidad Católica del Perú (Perú)
author_role author
dc.contributor.none.fl_str_mv

dc.subject.none.fl_str_mv
communication and conflicts; conflict transformation; urban conflicts
Ciencias sociales
comunicación y conflictos; transformación de conflictos; conflictos urbanos
topic communication and conflicts; conflict transformation; urban conflicts
Ciencias sociales
comunicación y conflictos; transformación de conflictos; conflictos urbanos
dc.description.none.fl_txt_mv This study was based on the analysis of three short cases of conflicts where the residential neighborhood character of an area was affected due to projects conducted by local governments or companies which sought to intensify and diversify the use of the urban space. The primary parties involved in the conflict were interviewed and secondary data was analyzed. Additionally, secondary journalistic sources, social media and official publications were reviewed to build the cases. The groups of residents used digital media to generate internal cohesion, implement early warning systems and spread their points of view. Local governments showed a lack of communicative strategies to ease the conflict or build trust. Instead, priority was given to a confrontational and non-transparent strategy that increased polarization and opposition. The communicative repertoires used by residents and authorities focused on strengthening their points of view and power in the conflict, aiming to have an impact on other actors to get greater public support for their cause. Furthermore, the communication resources used to build bridges, and generate rapprochement and dialogue were poor. Refocusing on the communication dimension for managing urban conflicts is needed especially from the government side.
Este estudio se basó en el análisis de tres short cases sobre conflictos en que los vecinos eran afectados en su residencialidad debido a proyectos de gobiernos locales o empresas que buscaban intensificar y diversificar el uso del espacio urbano. Se entrevistó a las partes primarias involucradas en la disputa y se revisó información secundaria; además se hizo una revisión de fuentes secundarias periodísticas, medios sociales y publicaciones oficiales para cons­truir los casos. Los grupos de residentes emplearon medios digitales para generar cohesión interna, implementar sistemas de alerta temprana y difundir sus posiciones. Los gobiernos locales evidenciaron una carencia de estrategias comunicativas para distender el conflicto o construir confianza; en cambio se priorizó una estrategia de confrontación, poco transparente, que acrecentó la polarización y la oposición. Los repertorios comunicativos empleados por residentes y autoridades se concentraron en fortalecer su posición y poder en el conflicto, buscando impactar en otros actores para tener un mayor respaldo público a sus causas. Por otro lado, fueron escasos los recursos comunica­tivos empleados para construir puentes, generar acercamientos y procesos de diálogo. Hace falta reenfocar la dimensión comunicativa en la gestión de los conflictos urbanos, especialmente desde la acción gubernamental.
description This study was based on the analysis of three short cases of conflicts where the residential neighborhood character of an area was affected due to projects conducted by local governments or companies which sought to intensify and diversify the use of the urban space. The primary parties involved in the conflict were interviewed and secondary data was analyzed. Additionally, secondary journalistic sources, social media and official publications were reviewed to build the cases. The groups of residents used digital media to generate internal cohesion, implement early warning systems and spread their points of view. Local governments showed a lack of communicative strategies to ease the conflict or build trust. Instead, priority was given to a confrontational and non-transparent strategy that increased polarization and opposition. The communicative repertoires used by residents and authorities focused on strengthening their points of view and power in the conflict, aiming to have an impact on other actors to get greater public support for their cause. Furthermore, the communication resources used to build bridges, and generate rapprochement and dialogue were poor. Refocusing on the communication dimension for managing urban conflicts is needed especially from the government side.
publishDate 2019
dc.date.none.fl_str_mv 2019-05-22
dc.type.none.fl_str_mv info:eu-repo/semantics/article
info:eu-repo/semantics/publishedVersion
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identifier_str_mv 10.26439/contratexto2019.n031.3893
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dc.relation.none.fl_str_mv http://revistas.ulima.edu.pe/index.php/contratexto/article/view/3893/3881
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dc.rights.none.fl_str_mv Copyright (c) 2019 Contratexto
info:eu-repo/semantics/openAccess
rights_invalid_str_mv Copyright (c) 2019 Contratexto
eu_rights_str_mv openAccess
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dc.publisher.none.fl_str_mv Universidad de Lima. Facultad de Comunicación
publisher.none.fl_str_mv Universidad de Lima. Facultad de Comunicación
dc.source.none.fl_str_mv Contratexto; núm. 031 (2019); 159-178
Contratexto; núm. 031 (2019); 159-178
1993-4904
1025-9945
10.26439/contratexto2019.n031
reponame:ULIMA-Revistas
instname:Universidad de Lima
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instname_str Universidad de Lima
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