Casazola Cruz, O. D., Alfaro Mariño, G., Burgos Tejada, B. T., Ramos More, O. A., & Burgos Tejada, J. (2021). Perceived usability of chatbots on customer service in organizations: A review of the literature.
Citación estilo ChicagoCasazola Cruz, Oswaldo Daniel, Gianfranco Alfaro Mariño, Burgos Tejada Burgos Tejada, Omar Augusto Ramos More, y Jaime Burgos Tejada. Perceived Usability of Chatbots On Customer Service in Organizations: A Review of the Literature. 2021.
Cita MLACasazola Cruz, Oswaldo Daniel, et al. Perceived Usability of Chatbots On Customer Service in Organizations: A Review of the Literature. 2021.